I dig email.

UX and visual designer with a passion for everything around the customer experience. Total email fanatic - from building them, to designing the products that send them. When I’m not trying to be creative, you can find me covered in fur as a foster and helping run a local rescue in Frisco or trying to track down the best salsa in Texas. Find me at iamnicki@nickisnyder.com

Sinch

2021 - Present

Mailgun

2019 - 2021

Acquired by Sinch in 2021 but remained in the Mailgun business unit

Senior Director of Design, Product

August 2024 - Present

Head of Product Design with a team of 34 talented UX Designers and Managers. Focus on building the best user experience and pioneering the way the world communicates.


Director of Experience Design, Product

July 2022 - August 2024

Sinch | January 2024 - August 2024 (Email products + SMS/Voice API products + Applications): Head of Product Design with a team of 34 talented UX Designers and Managers. Focus on building the best user experience and pioneering the way the world communicates.

CPaaS | March 2023 - January 2024 (Email products + SMS/Voice API products): Led Product Design with a team of 17 talented UX Designers, Researchers and Managers. Focus on CPaaS product lines within the company featuring email and messaging products.

Email | July 2022 - March 2023 (Mailgun, Mailjet, InboxReady Email on Acid products): Led Product Design for the Mailgun, Mailjet, InboxReady and Email on Acid product lines with a team of 6 talented UX and UI designers.


Senior Manager of Experience Design, Product

September 2021 - July 2022

Led Product Design for the Mailgun, Mailjet, InboxReady and Email on Acid product lines.


Manager of Experience Design, Product

October 2019 - September 2021

Led the Product Design team for the Mailgun and Mailjet product lines.

LogMeIn

2017 - 2019

Citrix

2013 - 2017

GoTo Product lines spun out as GoTo before being acquired by LogMeIn few months later. Remained in same role/team throughout.

Manager of Design, Web UX & Ecommerce

February 2017 - October 2019

Lead data-driven customer experiences across 10+ marketing and ecommerce sites for the LogMeIn product lines with a team of 7 UX designers across 15 SaaS product lines.


Senior UX Designer, Online Conversion

August 2015 - February 2017

Lead the marketing online UX and visual design for the GoToMeeting, ShareFile and GoToAssist product lines.


Senior Designer, Demand Generation

January 2013 - August 2015

Lead the marketing customer experience design through the entire funnel for the ShareFile product line, starting from paid ads through email through the online experience.

Bandwidth.com

2011 - 2013

Senior Designer

March 2011 - January 2013

Assisted in the launch of the first wi-fi mobile company, Republic Wireless, by helping build out the company brand, email prescence, website, product marketing and direct marketing materials.

Carrot-Top Industries

2004 - 2011

Creative Director

April 2004 - March 2011

Lead the design and development of 6 eCommerce B2B and B2C websites along with 2 blog sites for SEO. Managed designers and content strategy for 2 years of this role.

Started at the company as a Designer before moving to Manager position. Was both IC and Mgmt throughout.

Volunteer

If you’re in the state of Texas, here’s some great non-profit organizations always looking for volunteers.

One Tribe Foundation

Their mission is to create a community that raises awareness and combats suicide by empowering veterans, first responders, medical frontline workers and their families through traditional and non-traditional therapies. Learn More

American Valor Foundation

AVF is a nonprofit corporation committed to supporting our military Veterans, First Responders and their families through programs of fund raising efforts and direct support to individuals. AVF also honors our heroes through Memorial Scholarships. Learn More

Habitat 4 Paws

The mission of Habitat 5 Paws is to rescue and find permanent homes for dogs and cats while caring for them in a foster-based program with our rescue oriented partners. Beyond sheltering animals, we also want to be proactive in other areas, with the goal to keep animals out of municipal shelters. Learn More

Austin Pets Alive

Keeping Austin no-kill, APA promotes and provides the resources, education, and programs needed to eliminate the killing of companion animals. Learn More